| Date | 19/11/2024 |
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| Submitted By | MO |
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| U-1 | > rizwan staff on customer mobile use customer ignore
> customer time staff not on front bm not managed flow working
> extra light on
> night time task working disturb bm warn |
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| U-2 | > protocol just formelt not properly service provide
> usman BM customer time busy in mobile use not focus in operational working
> verification very slow customer timewas only one staff
> cosmetic me no staff 3 time |
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| U-3 | > manual bill they jo bad me feed kiye ja rahe thy OM report
> honey delivery rider payment branch se pay ki gai
> hamza without inform branch se gaye no update
> cosmetic area me no staff
> BM cash counter dealing operation working not disturb |
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| U-4 | > hidayat & unais daily morning task working time wasting
> guard daily issue report location es not actives
> verification staff daily morning issue
> formelty hygiene report 2 time |
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| U-5 | > guard daliy in barnch not active in location
> no hand over take over
> net issue now 3rd day
> cosmetics staff issue 4 time report
> BM not on front 3 time report |
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| U-6 | > branch late open
> cosmetic area no staff
> kamran bm customer time bust in documentation not focus in operation working
> BM po not active on location |
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| U-7 | > time staff still busy in mobile 26 mint
> net still off till the closing in branch
> bm customer time busy in mobile |
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| Report Overview | ....................................To day working ............................
<morning sop properly done
<staff terming
<matting with GM sir related morning working and reporting
<NA list working properly follow-up
<u1 net working issue resoled
<Audit task by mutasim bahi done
<mandatory playback u1 u5
<additional task u1 to u7 last 15 mint cash counter
<monthly etendues report |
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