Date04/07/2024
Submitted ByUSMA MANI
U-1

1.Today 14 NA customers report
2.bilal dinner time not eating dinner just time wasting 20 mint
3.hygiene not maintain 9 t0 10
4.bm waqar on sale
5.khwaja rizwan namaz wapsi 28 mint
6.light issue today again again
7.lunch late finished

U-2

1.to day again net issue no backup restore available
2.faheem and muhktiyar 28 mint namaz wapsi late
3.bm on sale
4.customer compliant

U-3

1.bm imran no card again again issue
2.customer without medicine left
3.to day 3 NA customers report
4.namaz wapsi late 25 mint staff not back in branch
5.cosmetics area no staff no service
6.bm not active on front and po busy in mobile just formality
7.hygiene not maintain 9to 10

U-4

1.seniors staff available but junior staff deal
2.imran bm not available in branch but no update in group
3.verification staff issue 2 time report
4.Bm po location miss 2 time
5.Bm busy in tablet use po location customer ignore
6.zuhiab cashier talem time busy watching video in mobile

U-5

1.morning time no customer service no staff
2.customer in branch moving but not properly deal customer without medicine late in branche
3.security guard daily issue setting branch in said not active in guard location on door
4.wrong verification 2 time report
5.asif staff no grooming stander dressing very dirty
6.to day 5 NA customer report
7.cosmetic and milk are staff issue and customer service issue 5 time report

U-6

1.staff free bm busy and mobile no follow-up in staff and working
2.namaz continue 3;05 time sop disturb
3.kamran bm not arrival on time late
4.verification 3 time issue report
5.to day 3 NA customer report

U-7

1.guard not active on location
2.no bm po location on front active one time

Report Overview

u1 mandatory
u5 mandatory
u1 to u7 last 15 mints closing cash counter focus
u5 POS transaction verify
u2 customer compliant sorted by ali sir
( jitne bi playback according issue ya koi activities concerned department ko forwarded kar diye gye hai and sorted hai )
>>><<
morning se ab tak ki jinte bi tamam observation issue report hove hai surveillances ki taraf se operation team ko frwed kiya ge sub on time sortied hai
OM ALI SIR & SAQLAIN SIR

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