| Date | 05/07/2024 |
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| Submitted By | USMA MANI |
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| U-1 | 1. to day 4 NA customer report
2. kamran bahi no card
3. customer medicine di prescription nahi di
4. dinner time bilal time west |
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| U-2 | 1.morning time customer ziyada the on front 1 staff deal customers
2. store room me staff time west namaz ka bahana kar ke
3. bm abm po busy in mobile customer time
4. bm po location missing 2 time report
5. |
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| U-3 | 1. salman imran bm daliy card issue report again
2. all staff free no task working and bm no follwup
3. no handover take over
4. morning cashier on back said no activetis on front staff cash deal
5. cosmetic no staff 2 time report
6. no bm po location mising 3 time report |
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| U-4 | 1. to day 2 NA customer report
2. no bm po on front 2 time report
3. nuran po location busy in tab no focus customer and no reply on time in gruop |
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| U-5 | 1. inam no card daliy issue report
2. po busy in mobaile 2 time report
3. cosmetic no staff 2 time report
4. |
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| U-6 | 1. no verification staff
2. NA 3 customer report
3. bm not active busy in mobile no task working follwup
4. p replcement not active busy in tab not focus on customer service |
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| U-7 | no bm po on location 2 time report |
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| Report Overview | >u1 mandatory
>u5 mandatory
>u1 customer perception missing issue staff said verify by playback
customer number 0315 4476640
>u6 customer perception missing issue verify by playback
customer number 03079399610
>u2 task by GM sir
>to day UAN maximum 40 call attend and forward in branch and provided delivery service namber properly customer guide & 100% satisfaction customers |
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| Reply | WhatsApp Message Sender |
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