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Employee Information
Full Name
*
Select Employee
4-261223685 Fazal Hayat
3-261223687 Zabih ULLAH
4-071024810 Momina Rani
5-0618005 Shaukat Ahmad
6-260424828 Izhar Ul Haq
9-090724779 Aaisha Zarshaid
Designation
*
Branch
*
Select Branch
U-1
U-2
U-3
U-4
U-5
U-6
U-7
U-8
U-9
U-10
Date
*
Review Period
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Ratings
Customer Counselling/Patient Care
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Poor: Lacks the necessary knowledge, communication skills, or empathy, leading to inadequate counselling and poor patient care.
Below Average: Frequently misses key details or fails to establish a supportive connection with customers, impacting their care experience.
Average: Adequate in counselling and patient care; provides the necessary information but may lack depth or empathy in some cases.
Good: Consistently delivers effective counselling and patient care, with minor room for improvement in communication or detail.
Excellent: Provides thorough, accurate, and empathetic counselling to customers/patients, demonstrating exceptional knowledge of medicines and care practices.
Comments (if any)
Pharmacy Audit
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Poor: Consistently fails to perform audits effectively, leading to significant issues in compliance or operational integrity.
Below Average: Frequently misses critical details or fails to conduct audits in a timely or accurate manner, impacting compliance.
Average: Completes audits adequately but occasionally overlooks some aspects or requires guidance to ensure completeness.
Good: Performs audits thoroughly, with minor errors or missed details that don’t significantly impact compliance or operations.
Excellent: Conducts audits with exceptional accuracy and attention to detail, ensuring compliance with all policies and identifying discrepancies effectively.
Comments (if any)
Verification of Stocks
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Poor: Consistently fails to verify stocks effectively, leading to significant inventory discrepancies and operational issues.
Below Average: Frequently misses discrepancies or struggles to verify stocks accurately, requiring additional oversight or corrections.
Average: Performs stock verification adequately but may occasionally overlook some discrepancies or require follow-up.
Good: Verifies stocks effectively, with minor errors or missed discrepancies that are quickly resolved.
Excellent: Consistently verifies stocks with exceptional accuracy and attention to detail, ensuring all records match physical inventory and discrepancies are addressed promptly.
Comments (if any)
Records Management
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Poor: Fails to manage records effectively, causing significant discrepancies and operational or compliance issues.
Below Average: Frequently makes errors or delays in updating records, leading to inconsistencies or compliance risks.
Average: Maintains records adequately but may require reminders or corrections to ensure completeness and accuracy.
Good: Manages records effectively with minor occasional errors or delays that do not impact compliance or operations.
Excellent: Maintains records with exceptional accuracy and thoroughness, ensuring compliance with all regulatory and company policies; updates records promptly and consistently.
Comments (if any)
Purchases and Inventory Management
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Poor: Struggles to manage purchases and inventory effectively, leading to significant operational disruptions and stock-related issues.
Below Average: Frequently faces challenges in managing purchases or inventory, resulting in stock shortages, overstocking, or inefficiencies.
Average: Manages inventory and purchases adequately, but occasionally faces challenges with stock levels, leading to minor disruptions or delays.
Good: Effectively manages inventory and purchases with only occasional discrepancies or delays, ensuring minimal disruption to operations.
Excellent: Demonstrates exceptional knowledge and attention to detail in managing inventory, ensuring timely and accurate purchases, and maintaining optimal stock levels.
Comments (if any)
Daily Interventions
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Poor: Fails to address daily issues effectively, leading to significant disruptions or ongoing problems in operations and patient care.
Below Average: Struggles to address daily issues on time, requiring frequent follow-up and supervision to resolve problems.
Average: Adequately handles daily interventions but occasionally requires assistance or delays in addressing problems.
Good: Effectively handles daily interventions, addressing most issues promptly and efficiently with only minor delays or issues.
Excellent: Proactively identifies and addresses issues daily, making timely interventions to ensure smooth operations and patient care; demonstrates exceptional decision-making skills.
Comments (if any)
Coordination/Behaviour with Branch Managers (BMs)
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Poor: Poor behaviour and conflict with BMs.
Below Average: Frequently lacks alignment or cooperation with BMs.
Average: Coordination with BMs is adequate but could improve.
Good: Maintains good working relationships with BMs.
Excellent: Exemplary behaviour and coordination with BMs.
Comments (if any)
Attendance/Punctuality
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Poor: Chronic attendance issues; unreliable.
Below Average: Frequently late or absent without valid reasons.
Average: Adequate attendance but occasional lateness or absences.
Good: Rarely absent or late; consistently reliable.
Excellent: Perfect attendance record; always punctual.
Comments (if any)
Use of IT Equipment
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Poor: Lacks basic understanding and cannot use IT equipment effectively.
Below Average: Struggles with IT equipment and frequently needs support.
Average: Adequate knowledge of IT equipment; occasionally needs guidance.
Good: Can use most IT equipment independently with minimal issues.
Excellent: Fully proficient in using all IT equipment and requires no assistance.
Comments (if any)
Current Wages/Compensation Value
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Needs Decrease: Wages are significantly higher than the value delivered or market standards.
Slight Decrease Recommended: Current wages are higher than justified by performance or market standards.
Fair/Acceptable: Current wages are aligned with market standards.
Slight Increase Recommended: Wages are slightly below market standards and should be adjusted.
Needs Increase: Current wages are significantly below market standards for skills and responsibilities.
Comments (if any)
Performance Recommendation (Promotion/Demotion)
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Strongly Recommend Demotion: Consistently poor performance, not suited for the current role.
Recommend Demotion: Performance is below expectations and better suited for a lower role.
No Change: Performance is satisfactory, no promotion or demotion required.
Recommend Promotion: Good performance and ready for the next role with some training.
Strongly Recommend Promotion: Exceptional performance justifies higher responsibility.
Comments (if any)
Improvement Indicators/Training Recommendations
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Not Suitable for Trainer Role: Not only unsuitable for the trainer role but also requires training themselves.
Significant Training Required: Major skill deficiencies need immediate intervention.
General Training Recommended: Overall skills need improvement; training required.
Specialized Training Recommended: Minor skill deficiencies can be improved with targeted training.
Trainer Role Recommended: Skills are exemplary and should be shared with others.
Comments (if any)
Bonus/Reward/Punishment Recommendation
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Recommend Punishment: Persistent poor performance or misconduct warrants strict action.
Recommend Penalty: Below-par performance requires a warning or minor penalty.
No Bonus or Punishment: Performance is average, no special reward or penalty needed.
Recommend Moderate Bonus: Consistently good performance deserves recognition.
Recommend Significant Bonus: Outstanding performance and results deserve substantial rewards.
Comments (if any)
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