Senior Salesman Performance Review

Employee Information

Full Name

Designation

Branch

Date

Review Period

Ratings

Customer Interaction

Poor: Frequently mishandles customer interactions or creates dissatisfaction.
Below Average: Struggles to address customer needs or maintain professional conduct.
Average: Handles customers adequately; room for improvement.
Good: Interacts well and resolves customer queries with minimal issues.
Excellent: Builds strong rapport and satisfies customer needs effectively.

Comments (if any)

Product Knowledge

Poor: Lacks basic knowledge about the products.
Below Average: Limited product knowledge; frequently confused or unsure.
Average: Knows basic details about products; needs to improve further.
Good: Demonstrates good understanding of most products.
Excellent: Has in-depth knowledge of all products.

Comments (if any)

Prescription Reading

Poor: Consistently fails to read and interpret prescriptions correctly, causing significant issues.
Below Average: Struggles to accurately interpret prescriptions, leading to frequent errors.
Average: Adequate interpretation of prescriptions but occasionally needs clarification or assistance.
Good: Generally interprets prescriptions well, with rare minor mistakes.
Excellent: Accurately reads and interprets prescriptions every time, ensuring error-free service.

Comments (if any)

Command on Abuzar & Multi-Soft

Poor: Lacks basic understanding of the software, leading to delays or errors.
Below Average: Struggles with core functions and frequently requires help.
Average: Adequate understanding and use of the software; occasionally requires assistance.
Good: Proficient in most functions, with minimal need for guidance or support.
Excellent: Demonstrates expert-level proficiency, navigates and utilizes all features efficiently without assistance.

Comments (if any)

Communication Skills

Poor: Lacks basic communication skills; creates misunderstandings.
Below Average: Struggles to articulate ideas clearly or handle discussions.
Average: Adequate communication skills; needs minor improvement.
Good: Usually communicates well; occasional lapses.
Excellent: Communicates effectively and clearly in all scenarios.

Comments (if any)

Coordination/Behaviour with Branch Managers (BMs)

Poor: Poor behaviour and conflict with BMs.
Below Average: Frequently lacks alignment or cooperation with BMs.
Average: Coordination with BMs is adequate but could improve.
Good: Maintains good working relationships with BMs.
Excellent: Exemplary behaviour and coordination with BMs.

Comments (if any)

Coordination with Junior Staff & Purchasers

Poor: Consistently fails to coordinate with staff and purchasers, resulting in disruption or inefficiency.
Below Average: Struggles to coordinate effectively, leading to confusion or delays.
Average: Adequate coordination; sometimes requires follow-up or clarification for smooth operations.
Good: Coordinates well with junior staff and purchasers, with occasional minor lapses.
Excellent: Demonstrates outstanding coordination, providing clear guidance and fostering a collaborative environment.

Comments (if any)

Attendance/Punctuality

Poor: Chronic attendance issues; unreliable.
Below Average: Frequently late or absent without valid reasons.
Average: Adequate attendance but occasional lateness or absences.
Good: Rarely absent or late; consistently reliable.
Excellent: Perfect attendance record; always punctual.

Comments (if any)

Use of IT Equipment

Poor: Lacks basic understanding and cannot use IT equipment effectively.
Below Average: Struggles with IT equipment and frequently needs support.
Average: Adequate knowledge of IT equipment; occasionally needs guidance.
Good: Can use most IT equipment independently with minimal issues.
Excellent: Fully proficient in using all IT equipment and requires no assistance.

Comments (if any)

Current Wages/Compensation Value

Needs Decrease: Wages are significantly higher than the value delivered or market standards.
Slight Decrease Recommended: Current wages are higher than justified by performance or market standards.
Fair/Acceptable: Current wages are aligned with market standards.
Slight Increase Recommended: Wages are slightly below market standards and should be adjusted.
Needs Increase: Current wages are significantly below market standards for skills and responsibilities.

Comments (if any)

Performance Recommendation (Promotion/Demotion)

Strongly Recommend Demotion: Consistently poor performance, not suited for the current role.
Recommend Demotion: Performance is below expectations and better suited for a lower role.
No Change: Performance is satisfactory, no promotion or demotion required.
Recommend Promotion: Good performance and ready for the next role with some training.
Strongly Recommend Promotion: Exceptional performance justifies higher responsibility.

Comments (if any)

Improvement Indicators/Training Recommendations

Not Suitable for Trainer Role: Not only unsuitable for the trainer role but also requires training themselves.
Significant Training Required: Major skill deficiencies need immediate intervention.
General Training Recommended: Overall skills need improvement; training required.
Specialized Training Recommended: Minor skill deficiencies can be improved with targeted training.
Trainer Role Recommended: Skills are exemplary and should be shared with others.

Comments (if any)

Bonus/Reward/Punishment Recommendation

Recommend Punishment: Persistent poor performance or misconduct warrants strict action.
Recommend Penalty: Below-par performance requires a warning or minor penalty.
No Bonus or Punishment: Performance is average, no special reward or penalty needed.
Recommend Moderate Bonus: Consistently good performance deserves recognition.
Recommend Significant Bonus: Outstanding performance and results deserve substantial rewards.

Comments (if any)

Total Sale (from System)

(Record the total sale amount from the system and include percentage comparison with branch sales as needed.)

Comments (if any)